FAQs
FAQs - Urbany Kitchen
Where can I purchase Urbany Kitchen products?
Hey Kitchen Enthusiasts! You can find our kitchen essentials exclusively on our Shopify store at UrbanyKitchen.com. Explore and order your favorite items to enhance your kitchen experience.
Are there any promotions or coupons available?
Absolutely! We love treating our Kitchen Enthusiasts. Stay connected by signing up for our newsletter and SMS updates. Receive exclusive deals and promotions to make your Urbany Kitchen experience even more delightful.
What if the product I want to order is out of stock?
Check back within 2 weeks for updates on product restocks. Click the "Notify Me" button on the product page for instant updates. Stay connected with us on social media (@UrbanyKitchen) for the latest restock announcements.
How long before my order leaves the Urbany Kitchen warehouse?
Your order is processed within 5 business days of placement. Keep an eye on your email for shipment updates and tracking information.
How long does shipping take (domestically & internationally)?
Domestically, orders typically take 15-25 days to arrive after leaving the warehouse for international orders, refer to your carrier for specific tracking details.
Are returns accepted?
We offer a 100% refund for any issues with your products. Simply email info@urbanykitchen.com with a picture of the issue, and our team will respond within 48 hours.
My order arrived, but I am missing an item. What should I do?
Send us a email info@urbanykitchen.com. Provide your order number,order details and the missing or damaged items.Include a picture, and Our team will address your concern within 48 hours.
How can Collaborate with Us?
We're excited to collaborate with creative individuals! If you're a blogger or influencer passionate about kitchen-related content, submit your blog/YouTube links and social channels by emailing us at info@urbanykitchen.com for our review.
For modeling, user-generated content (UGC), influencer, and event brand ambassador opportunities, please reach out to us at info@urbanykitchen.com! We look forward to hearing from you and exploring exciting collaborations together.